Customer Corner


See your load tickets in real time on our customer web portal.

Don’t know your username or password? Just ask us!


We provide FREE handouts for your customers. Order as many as you need!

How Are We Doing?

All Responses Are Anonymous

Waste Hauler Toolkit

We’ve compiled all of the tools available to you as a Millennium customer. Have a question about a resource below or have an idea for a new one?
We want to hear about it!

Service Tools

Policy, Procedures & Material Specifications (PPMS)

The Policy, Procedure, and Material Specifications (PPMS) covers definitions, material grades, specifications, grading procedures, education policies, and our zero-tolerance waste policy.

Familiarize yourself with these guidelines to ensure smooth operations and compliance when delivering recyclables to our facility.

→ Policy, Procedure and Material Specs

On-Demand Downgrade Reporting & Material Reports

As a Millennium customer, you have access to view photos for evidence of any downgrade you receive. This not only helps you see the material, but also provides you with a tool to bring back to the generator to educate them on what they can and cannot include.


Driver Guidelines

Share best practices and guidelines with your drivers to streamline delivering materials to our facility.

→ Get the Driver Guidelines

On The Line (Quarterly Hauler Newsletters)

Don’t miss our quarterly hauler newsletter with news, updates, and tips to share with your customers. If you don’t receive these and would like to, please contact us to be added to the email list!

2016 2017 2018
Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4
2019 2020 2021
Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4
2022 2023 2024
Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4

Get updates right to your phone about weather alerts, slow times, delays or holiday hours. Sign up below or text “millrecycle” to 888-992-5781.


Holiday Hours
Stay informed about our holiday schedule to plan ahead.

→ Millennium Holiday Schedule

Customer Education Tools

FREE Recycling Guides & Posters

Download and share these simple recycling guides to help your customers and drivers know what goes in the bin:

→ Order FREE copies of any of these guides to handout to your customers here←

Note: The City of Sioux Falls also provides a free Residential Single Stream guide for customers in the 5-County area. Please contact them if you are interested in getting copies of the City version to handout.

No Bags - Communication Tools

Use these templates to help get the word out about No Bags and unbagging materials:

We’ve partnered with the BINfluencers to help explain the problem with bags. Visit and share to read the FAQs and better understand the issue.

Waste Stream Reviews
Let us help you and your customers identify ways to reduce waste and ensure success in your recycling programs. We’ll come onsite with you and your customer and go through our simple Waste Stream Review process to help reveal opportunities to reduce contamination and increase your recycling rate. 

→ Schedule a customer waste review

Guided Facility Tours

We offer guided facility tours for you and your customers. By seeing the process first-hand, material generators are much more likely to understand the effects of contamination and why it is so important to put the right items in the single stream. 

→ Schedule an educational tour for your team or for your customers.

How Are We Doing?

All Responses Are Anonymous